About us

Learning & Development

Our Learning & Development Manager is dedicated to ensuring that every member of our workforce possesses the essential skills, knowledge, and understanding required to safely and effectively meet the needs of our organisation.

At Baillieston Community Care, we recognise that the foundation of exceptional care lies in the hands of compassionate and competent staff. It is their expertise and empathy that enable us to deliver safe, high-quality care, both in the home and within our day services, that truly aligns with the unique needs and preferences of each service user.

Through a robust safer recruitment programme that leads to comprehensive training and ongoing professional development, our Learning & Development Manager ensures that our staff are continually updated with the latest best practices, industry standards, and care techniques. This commitment to excellence empowers our team to provide personalised care that not only meets but anticipates and adapts to the evolving needs of those we support. By fostering a culture of continuous learning and improvement, we are able to maintain a high level of service that upholds the dignity, respect, and well-being of our service users.

Baillieston Community Care

Building strong, trusting relationships

Our approach goes beyond just technical training; it also involves cultivating the soft skills necessary for building strong, trusting relationships with service users and their families. This holistic development strategy ensures that our staff are not only proficient in their duties but are also sensitive to the emotional and psychological needs of those they care for. In doing so, we strive to create an environment where every service user feels valued, heard, and supported.

Ultimately, our Learning & Development Manager is key to our mission of providing care that is not just about meeting basic needs but about enhancing the quality of life for our service users. We are committed to investing in our staff because we believe that by supporting their growth, we are better equipped to support the communities we serve.

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Get in Touch

Head Office:
Parkhead School House, 135 Westmuir Street,
Parkhead, Glasgow, G31 5EX.

 0141 771 6478
 Email us

Opening Times:
Mon – Fri: 9am – 5pm
Sat & Sun: 8am - 4pm

Out of Hours:
Our out of hours service operates outwith the hours above. Out of these hours we have a dedicated 24/7 on call service which is automatically directed to the on call Manager via our main office number.