Alison Edgar - Learning & Development Officer
Alison is the Learning & Development Officer at Baillieston Community Care. Starting her career as a legal secretary then insurance background, Alison decided on a career change in 2003.
Alison has worked in the Social care sector for over 15 years, starting as a Support Assistant in 2003 with a Homeless service supporting adults to move to a permanent home from a hostel and temporary tenancy situation, gained experience and promotion to support worker then care coordinator. She gained her SVQ 3 in health & social care and SVQ 4 care management by 2008.
Alison has worked in various services – learning disability, addictions, elderly, and mental health- 2008 to 2015.
Alison Joined Baillieston Community Care as a home support worker in July 2015, then acting team leader post to cover sickness, and then became permanent Team Leader. In September 2018 Alison was promoted to Learning & Development Officer and has overall responsibility for the training needs of our workforce.
Irene Dorans - Finance Officer
Irene is an integral part of Baillieston Community Care finance team and is employed as a Finance Officer. Her main responsibility is to maximise cash flow whilst minimising bad debtsThis is achieved by implementing the company‘s strategic discipline of prompt cash collection and query resolution.
Irene is directly responsible to the operations manager who together with the finance team ensures that strict accountancy protocols are in place, maintaining full transparency in all financial areas of the business.
Whilst Irene has only been with Baillieston Community Care for a relatively short time (less than a year) she has more than thirty five years experience in accounts and credit management, and has adapted well applying these skills to compliment and benefit the procedures already in place at Baillieston Community Care.
The increase in sales turnover recently highlighted the need for a specialised focus on credit control and whilst we embrace the increased volume of business, it is futile increasing sales if we do not get paid for the service we provide.
As we all know a sale is not a sale until the money is in the bank. Prompt payment for care provided, gives us the financial strength to underwrite our future policy to offer care over a bigger cross section of the community, so it is completely understandable why Irene enjoys the challenging role ahead with Baillieston Community Care.
Marian Taggart - Administrator
Marian’s position at Baillieston Community Care is as Administrator a role she thoroughly enjoys, she has held this position since summer 2014 and will be your first point of contact either by telephone or in person.
Marian has almost 40 year’s admin experience and has worked in various industries including construction, civil engineering and retail.
Stacey Patrick - Care Co-ordinator
Stacey’s position is to provide a professional and responsible service to home care service users by effectively co-ordinating shifts and matching work to skilled staff, in addition to supporting the Home Care team and the Chief Executive in running an effective and efficient home care service.
Stacey joined Baillieston Community Care in July 2012 as a Home Support Worker and in October 2015 was promoted to Team Leader. Stacey has completed her SVQ 2 & 3 in Health & Social Care, and In March 2016 was promoted to her current role as Care Co-ordinator.
Lorraine Kenny - Care Co-ordinator
Lorraine’s job is to provide a professional and responsible service to home care service users by effectively co-ordinating shifts and matching work to skilled staff, in addition to supporting the Home Care team and Operations Manager in running an effective and efficient service.
Lorraine joined Baillieston Community Care in January 2008 as a Home Support Worker and in January 2010 she was promoted to Team Leader and completed her SVQ 2 in Health & Social Care and in 2011 she completed her SVQ 3 in Health & Social Care. Lorraine has also completed a specialised course in Dementia training which is City & Guilds accredited with Stirling University and in 2013 Lorraine was promoted to her current role, Care Co-ordinator.
Frances McArthur - Day Care Officer
Frances is one of three Day Care Officers based at Bealach House Day Centre which is a service for adults aged 65 and over who have been diagnosed with mild to moderate dementia.
She is keyworker to a number of service users and is responsible for compiling their care plans, reviews, progress reports and life stories. To assist her in doing this she works closely with the service user’s families and liaises with other agencies. Frances supports clients through various activities and outings, encouraging them to remain as independent as they possibly can. She is also responsible for Fire Safety Documentation, facilitating the Client Committee and is relief minibus driver at Bealach House.
Frances began her career with Baillieston Community Care in February 2006 after employing them to care for her late husband who had dementia, firstly as a Home Support Worker then joined the team at Bealach House in December of that year. She has a passion for dementia which shows in her work ethic. Since then she has gained SVQ level 3 in Health and Social Care, HNC module in dementia, Best Practice in Dementia, from Stirling University, which is City and Guilds accredited and is also one of two Dementia Facilitators for the company also gained at Stirling University. She is also Midas trained for driving the mini bus.
Laura McCartney - Day Care Officer
Laura is a Day Care Officer and Key Worker within Bealach House Day Centre which is a centre for older adults with mild to moderate Dementia. Laura is responsible for coordinating activities both within the day centre and outwith, for example outings and other events. Laura works closely with the service users and their families gathering information about life stories while implementing service users care plans.
Laura joined the Day Centre in 2006 as the in house Cook and through interacting with the service users became passionate about Dementia. Due to staff changes in 2009 Laura was asked by CEO David Reilly to take on the part time role of Day Care Officer after her kitchen duties. Laura was offered relevant training and achieved an SVQ level 3 in Health & Social Care. In 2011 Laura left the kitchen and joined the team as full time Day Care Officer and has recently undergone a specialized course in Dementia facilitated by Stirling University. Laura has also been asked to join the Healthy Working Life programme which will promote health and wellbeing in the work place.
The mission of Baillieston Community Care is to provide a high quality service to people with disabilities and their carers; attempt to improve their quality of life; prevent inappropriate reception into care; and keep risk to a minimum.
Parkhead School House, 135 Westmuir Street,
Parkhead, Glasgow, G31 5EX.
0141 771 6478
Mon – Fri: 9am – 5pm
Sat & Sun: 8am - 4pm
Out of Hours:
Our out of hours service operates outwith the hours above. Out of these hours we have a dedicated 24/7 on call service which is automatically directed to the on call Manager via our main office number.