Winners of the Scottish Care Award – Care at Home Provider of the Year 2016
Tel: 0141 771 6478
Enabling people in the community since 1992
Care at Home Provider 2014  

Meet the Team

David J Reilly - Operations Manager

David J Reilly - Chief Executive Officer

David is the Chief Executive Officer of Baillieston Community Care, and oversees the day to day operations of the organisation and is fully responsible for all aspects of service delivery and leadership of staff. Reporting to the Board of Directors, and as part of the senior management team, David is jointly responsible for contributing towards the achievement of the organisation’s strategic and operational targets and overall business aims.

David’s career in health and social care spans over twenty four years. Starting out as a care assistant in a nursing home, he rapidly progressed through various supervisory roles, to management level with one of the largest care home operators in the UK. His experience also includes working for a National Nursing Recruitment agency as Business Centre Manager.

It was in 2005 that David joined Baillieston Community Care as a Care Manager, where he spent the next few years working hard to develop the organisation and in 2009 he became their Operations Director where today he continues to provide services to meet the needs and expectations of their vast and varied client group. In July 2017 David was promoted to his current role as Chief Executive Officer

Outwith Baillieston Community Care, David has been part of Scottish Care’s National Committee, and is the Branch Chair for independent Care at Home Providers in Glasgow. In August 2017, David became part of Scottish Care’s Executive Board as is currently an active Director.

   

Angela Williams - Finance Officer

Angela Williams - Finance Manager

Angela’s position  with  Baillieston Community Care is Finance Manager. She has been a key member of the finance team since 2008, and her main responsibilities under this “umbrella “ are all duties relating to the company payroll ,producing clients invoices, and last but not least, suppliers payments.

Angela more than anyone is aware of how the company has grown so quickly in such a short space of time, and both she and the operations manager, were responsible for recognising the need for increase in staff for the finance team , to absorb the impact of the extra work  in the accounts department, thereby maintaining  the streamlined processes in place.

Obviously as the company changes, the personnel are required to adapt to these changes, and Angela has embraced  the new systems, training  and  ever evolving procedures with genuine enthusiasm and is always up for a new challenge.

Leaving  the  “technical “ side of the job for a moment another major strength in Angela’s character is her sympathetic  nature and she will pull out all the stops  to help anyone , no matter what the circumstance  .It’s always good to have that attribute naturally as no amount of training can teach that , and whilst Angela always speaks so highly of the organisation , they reciprocate the compliment.

This is why Baillieston Community Care is optimistic for the future , because we not only have staff with the necessary aptitude , we have personnel with attitude second to none.

   

Rosalind Innes - Team Leader

Rosalind McVie - Home Care Manager

Rosalind is the Home Care Manager at Baillieston Community Care. She joined the team in November 2014. Rosalind is responsible for overseeing good quality of care and service delivery of the Home Care Staff. She is directly in touch with clients and staff, and reports to the Chief Executive of the organisation.

Rosalind’s history in Social Care spans fifteen years, starting out as a Support Worker to adults with learning disabilities, and other physical and mental disabilities. In 2010 she enrolled at Coatbridge College studying for 2 years and leaving with an HNC in Health Care. Having realised during college she no longer wanted to pursue a career in the nursing profession, Rosalind began looking to grow within the social care sector.

Rosalind began her first senior position with Baillieston Community Care in 2014, quickly being promoted to Care Supervisor the following summer. Being Care Supervisor for 2 years, Rosalind and colleague Lorna were given the opportunity of a management secondment in July 2017, being the successors of the previous manager. This was made permanent in January 2018.

Rosalind is currently involved in two projects which we hope will enhance the lives of people with Dementia; Playlist for Life and Enhanced Sensory Care. Rosalind has also achieved her SVQ 3 and is hopeful to carry on learning. She is very excited about the future with Baillieston Community Care and looks forward to many changes and challenges ahead.

   
Lorna Harrison

Lorna Harrison, Home Care Manager

Lorna is the Home Care Manager at Baillieston Community Care, and joined the team in March 2015. Lorna is fully responsible for overseeing the quality of care provision and service delivery of the home care service. Lorna is in regular contact with service users and staff and reports directly to the Chief Executive of the organisation.

Lorna’s history in Social Care spans 14 years, starting as a support worker to adults and children with learning and physical disabilities. At her previous employment she gained an SVQ level 3 in Health & Social Care. Since joining Baillieston Community Care, Lorna has completed a specialised course in Dementia Training which is City & Guilds accredited with Stirling University, and is currently one of our Moving and Handling Assessors that delivers training to Home Support Workers. Lorna has recently taken part in a project with Scottish Care and The Prince and Princess of Wales Hospice to gain knowledge of end of life care, and care planning.

Lorna came to the organisation initially as a Team leader, then covered a secondment as Home Care Supervisor and most recently has been promoted to Home Care Manager. Lorna is looking forward to continuing learning, gaining qualifications and growing with the organisation.

   

Bernadette Gaffney – Day Care Supervisor

Bernadette Gaffney – Day Care Manager

Bernie is the Day Care Manager at Bealach House Day Care Centre which is a day service specifically designed for older adults with a diagnosis of mild to moderate dementia. As a member of the senior management team at Baillieston Community Care, Bernie oversees the development and delivery of services, manages the day care team and liaises with the local health care teams, social work services and other organisations involved with the service. Bernie reports directly to Chief Executive David Reilly.

At Bealach House Bernie aims to provide a service where clients and their families are involved in all aspects of day care and she hopes that this is reflected in her relationships with everyone who is involved in the delivery of the service.

Bernie had previously worked as a home support worker for North Lanarkshire Council during which time she had gained an HNC in Health and Social Care. However as she had personal experience of caring for her parents, Bernie realized that she wanted to work for a company which offered a more personalized service and in 2007 joined Baillieston Community Care as a Day Care Officer. In 2010 Bernie became the manual handling trainer for the company delivering training to both day care and home support staff and she maintained this role until 2017. As the company developed and expanded over the past few years, Bernie was offered the post of Day Care Supervisor after the previous supervisor was asked to manage the expanding home support team. In 2014 Bernie was promoted to the Day Care Manager. Since joining the company Bernie gained qualifications in Professional Development in Supervision, SVQ Level 4 in Health and social Care and most recently SVQ in Management. Bernie has also undergone specialist dementia training which is City and Guilds accredited.

   

Irene Dorans - Credit Controller

Irene Dorans - Finance Officer

Irene is an integral part of Baillieston Community Care finance team and is employed as a Finance Officer. Her main responsibility is to maximise cash flow whilst minimising bad debtsThis is achieved by implementing the company‘s strategic discipline of prompt cash collection and query resolution.

Irene is directly responsible to the operations manager who together with the finance team ensures that strict accountancy protocols are in place, maintaining full transparency in all financial areas of the business.
Whilst Irene has only been with Baillieston Community Care for a relatively short time (less than a year) she has more than thirty five years experience in accounts and credit management, and has adapted well applying these skills to compliment and benefit the procedures already in place at Baillieston Community Care.

The increase in sales turnover recently highlighted the need for a specialised focus on credit control and whilst we embrace the increased volume of business, it is futile increasing sales if we do not get paid for the service we provide.

As we all know a sale is not a sale until the money is in the bank. Prompt payment for care provided, gives us the financial strength to underwrite our future policy to offer care over a bigger cross section of the community, so it is completely understandable why Irene enjoys the challenging role ahead with Baillieston Community Care.

   
Marian Taggart

Marian Taggart, Administrator

Marian’s position at Baillieston Community Care is as Administrator a role she thoroughly enjoys, she has held this position since summer 2014 and will be your first point of contact either by telephone or in person.

Marian has almost 40 year’s admin experience and has worked in various industries including construction, civil engineering and retail.

   
Stacey Patrick

Stacey Patrick, Care Co-ordinator

Stacey’s position is to provide a professional and responsible service to home care service users by effectively co-ordinating shifts and matching work to skilled staff, in addition to supporting the Home Care team and the Chief Executive in running an effective and efficient home care service.

Stacey joined Baillieston Community Care in July 2012 as a Home Support Worker and in October 2015 was promoted to Team Leader. Stacey has completed her SVQ 2 & 3 in Health & Social Care, and In March 2016 was promoted to her current role as Care Co-ordinator.

   

Lorraine Kenny - Care Co-ordinator

Lorraine Kenny - Care Co-ordinator

Lorraine’s job is to provide a professional and responsible service to home care service users by effectively co-ordinating shifts and matching work to skilled staff, in addition to supporting the Home Care team and Operations Manager in running an effective and efficient service.

Lorraine joined Baillieston Community Care in January 2008 as a Home Support Worker and in January 2010 she was promoted to Team Leader and completed her SVQ 2 in Health & Social Care and in 2011 she completed her SVQ 3 in Health & Social Care. Lorraine has also completed a specialised course in Dementia training which is City & Guilds accredited with Stirling University and in 2013 Lorraine was promoted to her current role, Care Co-ordinator.

   

Frances McArthur – Day Care Officer

Frances McArthur – Day Care Officer

Frances is one of two Day Care Officers based at Bealach House Day Centre which is a service for adults aged 65 and over who have been diagnosed with mild to moderate dementia.

She is keyworker to a number of service users and is responsible for compiling their care plans, reviews, progress reports and life stories. To assist her in doing this she works closely with the service user’s families and liaises with other agencies. Frances supports clients through various activities and outings, encouraging them to remain as independent as they possibly can. She is also responsible for Fire Safety Documentation, facilitating the Client Committee and is relief minibus driver at Bealach House.

Frances began her career with Baillieston Community Care in February 2006 after employing them to care for her late husband who had dementia, firstly as a Home Support Worker then joined the team at Bealach House in December of that year. She has a passion for dementia which shows in her work ethic. Since then she has gained SVQ level 3 in Health and Social Care, HNC module in dementia, Best Practice in Dementia, from Stirling University, which is City and Guilds accredited and is also one of two Dementia Facilitators for the company also gained at Stirling University. She is also Midas trained for driving the mini bus.

   

Laura A McCartney - Day care Officer

Laura McCartney - Day Care Officer

Laura is a Day Care Officer and Key Worker within Bealach House Day Centre which is a centre for older adults with mild to moderate Dementia. Laura is responsible for coordinating activities both within the day centre and outwith, for example outings and other events. Laura works closely with the service users and their families gathering information about life stories while implementing service users care plans.

Laura joined the Day Centre in 2006 as the in house Cook and through interacting with the service users became passionate about Dementia. Due to staff changes in 2009 Laura was asked by Operations Manager David Reilly to take on the part time role of Day Care Officer after her kitchen duties. Laura was offered relevant training and achieved an SVQ level 3 in Health & Social Care. In 2011 Laura left the kitchen and joined the team as full time Day Care Officer and has recently undergone a specialized course in Dementia facilitated by Stirling University. Laura has also been asked to join the Healthy Working Life programme which will promote health and wellbeing in the work place.

Contact Information
 
 
Baillieston Community Care
6 Buchanan Street
Baillieston
Glasgow
G69 6DY.

Tel: 0141 771 6478
Fax: 0141 773 2083
Email Us

 
 
Bealach House Day Care Centre
Old Wood Road
Baillieston
Glasgow
G69 7AE.

Tel: 0141 771 5655
Fax: 0141 771 2004
Email Us